FAQ
Things Worth Knowing
The details, without the noise.
Product
A hand-blended texture spray made with filtered Pacific seawater, aloe, quinoa protein, and our Heritage fragrance. Natural movement, soft hold, and volume — without dryness, crunch, or heaviness.
All of them. Fine hair gets volume and lift. Thick or wavy hair gets definition and control. Works on damp or dry hair.
Our Heritage fragrance — bergamot for coastal brightness, Douglas fir and hinoki for evergreen calm, warm forest resins underneath. Subtle, warm, and unisex.
Yes. Vegan, cruelty-free, paraben-free, silicone-free. Every ingredient earns its place.
Ordering & Shipping
Every order is packed and shipped from Olympia, Washington — where it was made. Ships within one to two business days, up to three during peak seasons. Standard delivery is three to seven business days depending on location.
Orders over $70 ship free — the ritual arrives, nothing extra. Ritual Refill members get free shipping on every refill after their first order. Full details on our Shipping & Returns page.
Always. Tracking arrives by email the moment it ships.
Ritual Refill
Your ritual, uninterrupted. First shipment is $35 plus shipping. Every refill after that — $30, shipped free.
Anytime, from your account. No friction, no penalties.
Every four, six, or eight weeks — your rhythm, your call. You'll hear from us three days before each renewal.
Wholesale
Yes. MINK is selectively placed with barbershops, salons, and boutiques that share our standards. Visit our Wholesale page to learn more and apply.
Start with an application on our Wholesale page. We review every one personally and respond within five business days.
Returns
We stand behind everything we make. Unused, unopened orders can be returned within thirty days of delivery. Refunds go back to your original payment method. If you need to return something, reach out.
If something arrives damaged or incorrect, let us know. We'll make it right.
Still Have Questions?
Anything else, we're right here.